Shipping policy

Shipping Policy

At Biloria, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies.

Where We Ship

We currently ship to addresses within the United States.

Delivery Times

Below are the estimated delivery times for all packages shipped within the United States:

  • Order cut-off time: 5:00 PM (EST) Eastern Standard Time. Orders placed after this time are processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it is shipped by one of our trusted carriers.
  • Transit time: 6 to 8 business days (Monday to Friday).
  • Estimated delivery time: 7 to 10 business days.

To summarize:

  • Processing Time: 1 to 2 business days
  • Shipping Time: 6 to 8 business days
  • Estimated Total: 7 to 10 business days
  • Tracking: Provided via email after dispatch
  • Countries: United States

We partner with the following reliable carriers for deliveries within the United States: USPS, UPS

Shipping Costs

Shipping is FREE on all orders. There are no hidden handling or delivery fees — the price you see at checkout is the price you pay.

Tracking Your Order

Once your order has shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Order Tracking page.

Delivery Issues

If you experience any issues with your delivery, such as delays or a lost package, please contact our customer service team and we'll help make it right. In 99% of cases orders arrive within the estimated window; if you have not received anything 3 days after the estimated delivery time, please reach out to us.


Questions?

Visit our FAQs page or contact our customer services. Frequently Asked Questions

Contact Information:

Store Name: Biloria
Address: 17655 Cumberland Rd, Noblesville, IN 46060, United States
Email: contact@biloria.com
Phone: +1 (317) 587-3588

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We do our best to reply to your e-mail within 1-2 business days.